At VoidMetrix, we prioritize our clients' interests and their satisfaction is of utmost importance to us. If you believe that we have not met your expectations with any aspect of our services or products, you are encouraged to file a complaint by contacting VoidMetrix. Details of VoidMetrix office locations are provided below.

VoidMetrix treats all client and investor complaints with the highest level of seriousness. We have established a comprehensive complaint handling process to ensure that your concerns are addressed promptly, diligently, and impartially. This service is offered at no cost to you.

If you are reaching out to us via email or mail, please include all relevant information or documents pertaining to your concern. This will aid our internal review and investigation process, enabling us to resolve your issue effectively and in a timely manner.

We are committed to promptly addressing your request and taking the following actions upon receiving a complaint.

1.Acknowledgement of the Complaint

We will ensure that an employee of appropriate seniority, who is not directly involved in the matter which is the subject of the complaint, commences an investigation. You can expect to receive a written acknowledgement of your initial complaint no later than 5 business days, which will outline VoidMetrix's complaint handling process.

2.Periodic Updates

We will keep you informed of the progress of the complaint.

Raising a Complaint

You can raise a complaint by contacting our below mentioned offices.

E-mail:[email protected]

Address:521 W 57TH ST NEW YORK, NY 10019